Call customer support
Phone: +1 888 991 1406.
Our phone support can help with orders, tracking, Ovi AI membership questions and can submit requests that need human follow-up.
OvaPet · Customer care
Contact OvaPet
Questions about an order, delivery, returns or Ovi AI? We are here to help.
Email customer support
OvaPet is operated by VOPREKI BRANDS INC.
Email support@ovapet.shop. For order questions, include the order number and the email used at checkout. Do not send full card numbers, security codes or passwords.
Ovi AI membership
Ovi AI includes a 14-day free trial, then costs $29.99 USD every 30 days until cancelled. For cancellation, use our cancellation instructions, email us or call the support number above.
Head Office Address
VOPREKI BRANDS INC.
638 11 Ave SW, Unit 200Calgary, AB, Canada, T2R 0E2
This address is for business correspondence. Contact support before sending any return.
Useful information
Shipping: estimated delivery 5–12 days
30-day physical-product returns
Ovi AI subscription terms
Last updated: October 4, 2026